How can we help?
A person reads every message. Same business day for customers, within a day or two for everyone else.
Book a demo
Twenty minutes. We'll show you what a morning would look like for your business, using your real Google profile.
Pick a timeSetup help
Stuck connecting Google or Instagram? The knowledge base has step-by-step guides with screenshots.
Pause everything
Already a customer and need to stop all sends right now? Open the app, tap your business name, tap Pause. Or email us with "pause" in the subject and we'll do it within the hour.
Support FAQ
How do I contact Rooster support?
The form above, or email hello@rooster.example. Customers on Full and Multi-location get same-business-day replies. Everyone gets a human.
How quickly will you respond?
Same business day for customers. One to two business days for pre-sales questions. Security reports are acknowledged within one business day.
How do I report a bug or a broken connection?
Use the form with "A connection isn't working" or "Report a bug," and tell us which tool and what you saw. A screenshot helps.
I'm new. How do I choose a plan?
Start free on Full and see what shows up in your feed for two weeks. If you only end up approving reviews and Google items, Starter is enough.
How do I report a security vulnerability?
Email hello@rooster.example with "security" in the subject. We'll acknowledge within one business day and keep you updated. Please don't test against other customers' data.
How do I cancel?
In the app: your business name, then Billing, then Cancel. Takes effect at the end of the billing period. You can export your data first.